返金ポリシー

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. You can return your product for a refund to the original payment method, excluding shipping fees.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shop@pentel.ca. Items sent back to us without first requesting a return will not be accepted.